For La Méridionale, customer satisfaction is a constant concern.
We do our utmost to deliver high-quality services on a par with our customers' expectations.

 

Ensuring your safety and security on-board, offering you warm, friendly hospitality and outstanding comfort,
and serving you delicious dishes promoting locally-sourced fresh produce are just a few of our commitments.

Our commitment

To make sure your crossing is an unforgettable moment, La Méridionale upholds its Hospitality Charter principles. 

Hospitality totally in line with your expectations

We're fully committed to welcoming you with courtesy, friendliness and professionalism when you phone us, when you visit us in our sales agencies, in passenger terminals during check-in and boarding and on-board our ships. 

We've chosen to use small, friendly-sized ferries to be more available and on hand for you during your crossing. 

Advising and proposing

Our staff our there for you from booking through to disembarking, providing you with solutions tailored to your situation and your desires. 

A setting that's always impeccable

We take great pride in inviting you to enjoy cabins and facilities of the highest standards, in a pleasant environment and friendly atmosphere. 

Premium quality catering

All the meals served on-board are prepared the same day with fresh produce by our chef and their brigade.
Our menu comprises healthy dishes and, based on seasonality and supplies, products from organic farming and local sources. 

Following your request through

We strive to answer all requests for information or claims within 7 days.

Our trust indicators

90%

satisfaction* rating

*During our most recent survey, you gave us a 90% satisfaction rating.

trip advisor
  • Very warm welcome

    Very well organized boarding and disembarkation, with attentive staff on board. The ship is very clean, featuring two dining areas and a decent bar, all staffed by very friendly personnel. The boat’s size means there are no crowds or long lines, making vehicle boarding and disembarkation quick and easy. The atmosphere is very family-friendly and intimate, much appreciated for being away from tourist crowds and large cruise ships!

    Caroline B.

    9/15/2025

A rewarded commitment

La Méridionale has been recognized many times for the quality of its onboard hospitality and services:

  • Since 2017, Tripadvisor has awarded it the Travellers’ Choice label.
  • In 2017, French magazine Capital gave it a score of 8.21 out of 10 in its list of best brands, ranking it first in the "Ferry crossings" category.
  • 93% of customers stated they were satisfied during our last survey carried out on 6,896 customers in 2020. 

We look forward to welcoming you on-board for crossings to Corsica and on our new route to Tangier.

Welcome aboard

Our destinations

Crossings

CrossingsMarseillePorts served

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